YOUR INFORMATION, RESPECTED

Privacy Policy

This policy explains how Covebluffโ„ข collects, uses, discloses, and protects personal information when you browse the store or place an order.

COVEBLUFFโ„ข โœณ CHARM ATELIER
Official Business InformationCompany register ยท Covebluffโ„ข
Brand๐œ๐จ๐ฏ๐ž๐›๐ฅ๐ฎ๐Ÿ๐Ÿโ„ข
Legal CompanyChangsha Wanwu Zhixian Technology Co., Ltd.
OwnerQin Chenyang
Unified Social Credit Code91430100MAKCQRD37Q
Business AddressRooms 1201 and 1205-02120, Building 12, Phase I, China Resources Land Plaza, No. 266 Dongliu Road, Changsha Economic and Technological Development Zone, Changsha, Hunan, China
Postal Code410119
Customer Support Emailservice@covebluff.com
Phone+86 13265460010
01 / Information we collect

What you may share with us

Depending on how you use the store, we may collect your name, email address, phone number, billing and delivery address, order details, customer support messages, and transaction-related information provided by payment processors.

When you browse the store, technical information may also be collected, such as device and browser information, IP address, pages viewed, and site interactions. Cookies and similar technologies may support store functionality, preferences, analytics, and other purposes described by the relevant tools.

02 / How information is used

To operate and improve the store

A

Fulfil orders

Process purchases, arrange delivery, provide updates, and support returns or order requests.

B

Support customers

Respond to questions, resolve issues, and communicate about products and services.

C

Maintain the site

Protect store operations, understand performance, prevent misuse, and improve shopping.

03 / Sharing & retention

When information may be shared

We may share relevant information with service providers that help operate the store, process payments, deliver orders, provide support, host or maintain the website, or perform analytics. Information may also be disclosed when required by law, to protect rights and safety, or in connection with a business transfer where permitted.

We retain personal information for as long as reasonably necessary for the purposes described here, including order administration, recordkeeping, dispute resolution, and legal obligations.

04 / Your choices

Questions or privacy requests

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to or restrict certain processing. Contact service@covebluff.com.

We may need to verify your identity before responding. Some information may need to be retained where law permits or requires it.

Childrenโ€™s privacy

The store is not intended for children to make purchases independently. If you believe a child has provided personal information inappropriately, contact us so we can review the matter.

Policy updates

We may update this policy from time to time. The revised version will be posted on this page.

ยฉ COVEBLUFFโ„ข ยท Keychains & Bag CharmsSmall details. Personal style.